Policies Summery

Shipping policy

Once the design is approved for print by the customer, manufacturing takes about 2-6 business days.
Only then product will be shipped with shipping times as followed:

The US: 2-6 days.
Europe: 2-6 days.
Worldwide: 10-20 days.

Exchange/Returns

Art Your Cat™ has a no exchange or return policy due to the custom nature of our products. However, if an incorrect or defective product is sent to a customer, will be reprinted and shipped a new one out immediately.

Refund Policy

Refunds will only be permitted before the product has been printed. If for any reason the customer is not happy with the experience or with the graphic design, before you send it to printing, a full refund may be permitted. However, once a purchase has been made, there is a 10 business day window for communication for refunds. If no response is given within 10 business days, refunds will no longer be permitted.

Coloration Policy

We have made every effort to make the colors on screen as close as possible to the colors of the finished products you’ll receive. However, we cannot guarantee an EXACT match in colors from the screen with in-person products. The representation of colors and textures are limited by technology and may vary due to screen and printer settings.

Customs Disclaimer

Art Your Cat™ does not cover any customs or duty fees that subject to International Orders. Customs may hold your package for various reasons, communication with them is advised.

★ Reviews ★

Let customers speak for us

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Honoring departed kitty

Daughter lost her elderly cat, Annabelle, who we rescued from an abusive home. We gave her two good years in the end, and she was a delight. I sent AYC a picture of her for a coffee mug for my daughter for Christmas. The artist did a masterful job. My daughter cried when she opened the box and pulled out the mug. Thank you for bringing Annabelle back for tea everyday.

Gouda

Got this Gouda mug for my wife and it came out perfect!

Amazing portrait of my Catsronaut!!

Love this portrait, and my husband does too!! It was a Christmas gift and I also had a portrait made of my other cat June!

Best thing we have ever bought

Honestly, it’s amazing. 10 outta 10, would recommend

King Marshalll

We love our portrait of Marshall! The detail and quality is amazing, and we couldn’t be happier. Customer service was also quick to respond and super helpful. I think he approves, too :)

🐈 Meow, Got Milk? 🥛