I had a shirt made with my 5 cats names, they sent me the proof to make changes if needed, which I did, not because they didn't get it right, but I wanted to change the names around on the cats, they were super helpful and made the changes I asked! The shirt was redone and again they sent me the proof to make sure it was correct. After I approved it, shirt was made, very good quality and arrived fairly quick!! Super cute shirt!!